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Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

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Client Boundaries & Conduct Policy** At Mindful Motion Massage, all sessions are strictly professional, therapeutic, and non-sexual. My goal is to provide a safe, respectful, and effective healing environment for every client—including myself as the practitioner. To maintain this standard, the following boundaries are non-negotiable: Professional Conduct Clients are expected to: Treat the practitioner with respect at all times Maintain appropriate verbal and physical behavior Follow all intake instructions and session guidelines Any behavior that is sexual, suggestive, intrusive, or inappropriate is strictly prohibited. Zero-Tolerance Policy The following actions will result in immediate termination of the session and denial of future services, without refund: Sexual comments, gestures, or advances Unconsented physical contact (including kissing, licking, or placing the mouth on the practitioner) Attempting to initiate intimacy or blur professional boundaries Repeated requests for services outside the agreed scope of the session Intent does not override impact. All boundaries are enforced based on behavior, not explanation. Right to Refuse or Terminate Service Mindful Motion Massage reserves the right to: Refuse service at any time End a session immediately if boundaries are crossed Decline future bookings if a client is deemed an unsafe or inappropriate fit These decisions are made to protect the integrity, safety, and professionalism of the practice. Sacred Space & Mutual Respect Sessions take place in a private, intentional environment designed for healing and restoration. This space is to be honored with the same respect given to a medical or therapeutic setting. By booking a session, clients acknowledge and agree to these terms. — Anthony Mindful Motion Massage

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